DEWA hits 75% of service targets via AI-driven utility systems

Dubai Electricity and Water Authority (DEWA) has completed 75% of its performance targets across 21 specific services in a three-month period, Managing Director and CEO Saeed Mohammed Al Tayer announced on Thursday, 22 October. The progress report, delivered during the 12th World Green Economy Summit (WGES) in Dubai, confirms that 16 of the assessed services are powered by artificial intelligence. Accelerated Digital Service Delivery The utility provider aims to reach 100% completion of its remaining targets within the next three months. Al Tayer attributed the current progress to the technical capabilities of Emirati professionals holding leadership positions across three tiers of the authority. The announcement comes as Dubai continues to transition its essential utility infrastructure toward automated and AI-driven systems to improve operational efficiency. Global Green Economy Partnerships The World Green Economy Organisation (WGEO) is currently leveraging the summit to broker public-private partnerships across its 96 member nations. Abdulrahim Sultan, Director-General of WGEO, stated that the organisation is facilitating a model where governments propose climate-resilient projects for private-sector implementation. This collaborative framework is expected to feature prominently at the upcoming UN Water Conference in Abu Dhabi and the COP meeting in Türkiye. Sultan noted that governments are increasingly prioritising private firms, particularly those with local…