OpenAI investigates global ChatGPT outage affecting users in UAE

OpenAI confirmed a major global outage affecting ChatGPT on Saturday, 25 July, leaving millions of users in the UAE and worldwide unable to access the artificial intelligence platform. The San Francisco-based company acknowledged the service disruption after reports spiked across technical monitoring platforms, indicating that both the web interface and mobile applications are intermittently unavailable. Global Access Issues Data from platform monitors showed a sharp rise in error reports starting early Saturday. Users attempting to log in or send prompts were met with "Internal Server Error" messages or notification banners stating the service was at capacity. OpenAI updated its official status page to confirm they are investigating "elevated error rates" across all ChatGPT tiers, including Free, Plus, and Enterprise versions. The outage has impacted a wide range of users in the UAE, from corporate professionals utilizing the API for automated workflows to students and developers. While some users reported partial restoration of services by midday, the platform continues to experience latency and failed message deliveries for the majority of the global user base. Technical Response The disruption comes as OpenAI scales its infrastructure to handle increased demand for its latest GPT-4o models. This specific incident follows a pattern of brief but frequent outages observed over the last quarter. The company stated that its engineering teams are currently deployed to…