Lifestyle

How to access your digital health records in the UAE

A step-by-step guide for residents to use the official MoHAP and DOH platforms for appointments, prescriptions, and personal medical information.

By 19Network Editorial Team · Aug 27, 2026 · 3 min read

A person uses a smartphone to access a medical dashboard displaying digital health records and wellness data.

UAE residents can now access a unified digital platform to view medical records, book appointments, and manage prescriptions. This guide explains how to use the Ministry of Health and Prevention (MoHAP) and Department of Health - Abu Dhabi (DOH) portals.

UAE federal and emirate-level health authorities have launched digital platforms that allow residents to manage their healthcare centrally. These services, offered through the Ministry of Health and Prevention (MoHAP) and the Department of Health - Abu Dhabi (DOH), consolidate medical information from various private and public providers into a single, secure record. Accessing these platforms is free of charge and available to all residents with a valid Emirates ID. The primary services include viewing test results, tracking medical history, booking appointments across different facilities, and managing prescription renewals. ## Step 1: Access the correct platform Your primary access point depends on where you live and receive healthcare. The federal platform is managed by MoHAP, while Abu Dhabi has its own dedicated portal. * **For Dubai and Northern Emirates:** Use the Al-Hayat app, developed by the Ministry of Health and Prevention (MoHAP). It is the national platform for health services. * **For Abu Dhabi:** Use the Malaffi portal, which is integrated with the TAMM government services platform. Malaffi is the Health Information Exchange (HIE) for Abu Dhabi and connects all public and private healthcare providers in the emirate. ## Step 2: Register and log in using UAE Pass Both the MoHAP/Al-Hayat app and Abu Dhabi's Malaffi portal require UAE Pass for secure authentication. UAE Pass is the national digital identity for citizens and residents, allowing access to…

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