News

Etihad Rail Issues Passenger Charter Mandating Security Checks and Valid Tickets

By 19Network Editorial Team · Jul 8, 2026 · 2 min read

Etihad Rail Issues Passenger Charter Mandating Security Checks and Valid Tickets

The UAE's national rail operator outlines mandatory security screenings, ticketing rules, and passenger rights ahead of passenger service launch.

Etihad Rail, the developer and operator of the UAE National Rail Network, has released its official Passenger Charter, establishing the legal and operational framework for travelers. The document mandates compulsory security screenings for all passengers and luggage and outlines strict ticketing requirements as the network prepares for full-scale passenger operations. Under the new regulations, every traveler must possess a valid ticket or travel authorization before boarding. Etihad Rail confirmed that passengers failing to produce valid documentation or found using fraudulent tickets will face immediate removal from the train and potential administrative penalties. Security protocols will mirror international standards, with the operator reserving the right to inspect all items brought onto the premises. Security and Ticketing Protocols The charter specifies that security checks are a non-negotiable condition of carriage. Passengers must cooperate with station staff and security personnel during luggage inspections and body scans. Beyond ticketing, the charter identifies specific behaviors that warrant removal from the network, including smoking in non-designated areas,…