AI & Technology
Ankabut Deploys Breakthrough Agentic AI Service Delivery Platform Across UAE Higher Education Institutions to Transform Campus Operations
Connecting over 70,000 students across 27-plus academic institutions, the configuration-driven system automates admissions, eligibility checks, and registrar services while keeping human administrators in full control.
Ankabut launches an Agentic Service Delivery Platform across UAE universities, automating campus workflows with task-specific AI agents under human oversight.
ABU DHABI - In a significant technological leap that positions the nation's higher education sector at the cutting edge of cognitive automation, Ankabut, the UAE's National Research and Education Network, has officially launched its enterprise-grade Agentic Service Delivery Platform. Designed to eliminate administrative bottlenecks, reduce operational costs, and elevate student satisfaction, the configuration-driven platform empowers universities and colleges across the Emirates to automate complex campus workflows through intelligent software agents while ensuring that human professionals retain final decision-making authority. The implementation comes at a critical juncture for academic administration. In traditional university environments, a standard student inquiry - such as processing an admissions letter, completing an academic transfer credit evaluation, verifying financial aid eligibility, or requesting graduation clearances - often requires students to navigate multiple disconnected departments, physically re-submit verification records, and endure days or weeks of processing delays for decisions that should take minutes. As university enrollments expand across the UAE,…